Eden Arts welcomes feedback and takes complaints seriously. If you are unhappy with any aspect of our work, please contact us at info@edenarts.co.uk with details of your concern.
We will acknowledge your complaint within 5 working days and aim to provide a full response within 20 working days. If we need longer to investigate, we will let you know.
If you remain dissatisfied following our response, you can request a review by contacting us within 10 working days.
Our full Complaints Policy is available on request.